Like other sectors, Banks have always been boosting and incorporating new high-tech systems to make banking easier for consumers and to enable their transition. Here are some developing technology and design changes that are shaping today’s transition in the Banking Sector.
1. BANK BRANCHES.
The bricks-and-mortar locations where banks traditionally conduct business in person with their customers are going through a big period of transformation.
Banks are closing branches, relocating branches, shrinking the square footage of branches and moving branches into shopping-center spaces to be closer to their consumer. They’re also changing the nature of services that banks offer customers at branches.
Transactions, which have been the backbone of branches, are migrating out of the branch and into other channels – Mobile apps, online, ATMs and other technology influences are taking the transactions out of the branch itself. “Intelligent ATMs” offer more transaction services or video screens that can connect customers to…
View original post 478 more words